Microsoft Teams Direct Routing enables Teams customers to connect to make and receive calls via local PSTN or SIP trunk providers through the carrier of their choice.
As a Microsoft Gold Partner and leaders in digital transformation, Jasco has helped organisations across multiple industries achieve a modern workplace. With a unique Jasco solution, you can use Microsoft Teams as your new UC platform with built-in telephony support. Your solution will contain everything needed for a modern and completely cloud-based Microsoft UC solution. Speak to one of our Direct Routing Melbourne consultants at Jasco about how to use Microsoft Teams Direct Routing to its full potential for your business. You can also learn more by taking a look at our blog post about direct routing here.
Previously, the only option available to make external calls with Teams was through Microsoft Calling plans. This was until Microsoft Teams Direct Routing was launched! Direct Routing enables organisations to use their local phone service provider to make and receive PSTN calls in Microsoft, with no need to purchase additional complex hardware.
Direct Routing is a Phone System add-on for Office 365 subscribers that lets organisations use their local phone service provider to make public switched telephone network (PSTN) phone calls. Phone System, formerly called “Cloud PBX,” can be purchased separately, or it’s offered as part of an Office 365 E5 subscription plan.
Direct Routing Teams serves as a kind of telephony stepping stone for organisations using Microsoft Teams, which is Microsoft’s workspace collaboration service. Microsoft Teams provides e-mail and chat for end users, but it also supports the ability to make phone calls through the client interface.