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Microsoft Teams Direct Routing enables Teams customers to connect to make and receive calls via local PSTN or SIP trunk providers through the carrier of their choice.
As the leading provider for Microsoft Teams Support in Melbourne, Jasco provides unparalleled support for the MT Direct Routing feature. Before MT Direct Routing was launched, the only way for a business to make external calls with MT was through Microsoft calling plans. Now, Direct Routing enables organisations to use their local phone service provider to make and receive PSTN calls in MT, with no need to purchase additional hardware. With support from our consultants, you can get the most out of Microsoft Teams by using it efficiently as your new UC platform with built-in telephony support.
With our Managed IT Services, you and your team will have support for everything you need to become a modern and entirely cloud-based Microsoft UC system. Speak to one of our Direct Routing Melbourne consultants at Jasco about using Microsoft Teams Direct Routing to its full potential to improve meeting efficiency and communication structure. Our consultants are always on call to help walk you through the process or help problem solve if any members of your team are having trouble. We are always happy to help.
Previously, the only option available to make external calls with Teams was through Microsoft Calling plans. This was until Microsoft Teams Direct Routing was launched! Direct Routing enables organisations to use their local phone service provider to make and receive PSTN calls in Microsoft, with no need to purchase additional complex hardware.
Direct Routing is a Phone System add-on for Office 365 subscribers that lets organisations use their local phone service provider to make public switched telephone network (PSTN) phone calls. Phone System, formerly called “Cloud PBX,” can be purchased separately, or it’s offered as part of an Office 365 E5 subscription plan.
Direct Routing Teams serves as a kind of telephony stepping stone for organisations using Microsoft Teams, which is Microsoft’s workspace collaboration service. Microsoft Teams provides e-mail and chat for end users, but it also supports the ability to make phone calls through the client interface.
