Every business is unique, which is why we don’t believe in cookie-cutter solutions when it comes to your managed IT services and support. At Jasco, we act as an extension of your team, working collaboratively with you to identify your goals and requirements in order to tailor the perfect managed IT solution to your needs.
To ensure transparency and a better customer experience, you’ll be assigned a dedicated account manager who’ll act as your central point of contact. Your account manager will also be responsible for keeping you in the loop with monthly reporting on all service desk activity.
Our Brisbane managed IT services also include:
- Proactive administration, processes, and capabilities that ensure optimal performance
- Management and monitoring of all systems infrastructure, applications, and endpoints
- Identification, resolution, and reporting of problems such as security threats
- An Australian-based team of IT experts – no overseas outsourcing